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FAQs

Hello, Here are a few frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at:

support@amzgod.com.

FAQs

For the best customer experience, please share your feedback. If you have questions, email us at: support@amzgod.com.

AmzGod specializes in home and hardware products, including door hinges, door locks, door mats, and door handles. We focus on providing high-quality solutions through direct sales, customization, and wholesale services.

First-time customers can enjoy discounts by subscribing to our newsletter or using specific promo codes at checkout. Visit our website or contact our support team to learn more about current offers.

We offer both standard and expedited shipping options for all orders. Orders are typically processed within 1–2 business days, with delivery time depending on the chosen shipping method and destination. Please note that customized products may require longer processing times.

Yes, AmzGod provides a limited warranty on all products, covering defects in materials and workmanship. The warranty period starts from the date of purchase and varies by product category. For more details, please refer to our warranty policy or contact our support team.

If your product has an issue covered under warranty, please contact our support team via email or phone. Provide proof of purchase, product details, and a description of the problem. Our team will guide you through the warranty claim process.

We want you to be happy with your purchase. If you're not satisfied, you can return your product within 30 days of purchase. Products must be in their original condition, unused, and in original packaging. Visit our website for the return process or contact our support team for assistance.

You can reach our customer support team through the following channels:

Our customer support team is available Monday to Friday, 9:00 AM to 6:00 PM (Singapore Time).

Choosing the right door hinge depends on several factors:

  • Type and weight of the door: Heavy doors require sturdy hinges like ball-bearing hinges.
  • Environment: For humid areas, stainless steel hinges are recommended to prevent corrosion.
  • Aesthetic preferences: Select hinges that match your door and interior decor.

Our product pages include detailed specifications and recommendations to help you make the right choice.

Installing a door hinge is relatively simple, especially with basic tools and DIY experience. We provide detailed installation tutorials and video guides on our website to help you through the process. If you need professional assistance, feel free to contact our support team.

AmzGod door hinges are made from premium materials such as solid iron and stainless steel, ensuring durability and long-lasting performance. Our hinges undergo rigorous ANSI/BHMA testing to meet high standards of safety, durability, and finish quality.

Yes, AmzGod offers product customization to meet your specific needs. The customization process is as follows:

  1. Consultation: Contact our customer service team to discuss your requirements and specifications.
  2. Design: Our design team will provide solutions based on your needs.
  3. Approval: Review and confirm the design and quote.
  4. Production: We begin manufacturing your customized product.
  5. Delivery: Once completed, your product will be shipped to you.

Customization time and costs vary based on project complexity. Please contact our support team for more details.

At AmzGod,
Your Business is Personal

 Did you know that each AmzGod customer has a dedicated account representative? Our experts are here to personalize your service, learn your needs, and do everything we can to make sure that your business is successful.

 Fill out the form below to request a meeting with your account representative.